Administrator of the online shop

The administrator of the online shop is Suomen Partiolaiset – Finlands Scouter ry (The Guides and Scouts of Finland) (hereafter SP-FS), business ID 0202252-9.

Orders and payments

The products to be ordered are selected on the website by adding them to the shopping cart. The order is sent by paying for the contents of the shopping cart at the checkout of the online shop.

By placing an order, you accept these terms and conditions of delivery, the prices of the products and the delivery costs. Delivery costs are order-specific and depend on the number of calendars ordered and the country of delivery.

Examples of postal charges below

Country of deliveryPcsPostal charge Country of deliverycsPostal charge
Finland1             2,95 Rest of Europe1             5,28
Finland2             3,30 Rest of Europe2             5,72
Finland3            3,74 Rest of Europe3             6,60
Finland4             4,53 Rest of Europe4            7,04
Finland5             5,28 Rest of Europe5            7,92
EU1             4,84 Other countries1          6,60
EU2             5,41 Other countries2             7,48
EU3             5,72 Other countries3          8,36
EU4            6,60 Other countries4           9,24
EU5             7,04 Other countries5           10,12

An order confirmation is sent to the e-mail address provided by the buyer. The order confirmation contains the products ordered and the price.

The advent calendar is a fundraising product for The Guides and Scouts of Finland that is exempt from value added tax, and its price does not include value added tax (Section 4 of the Value Added Tax Act).

Payment service provider

The payment transfer and payment service provider is Paytrail Plc (2122839-7), in cooperation with Finnish banks and credit institutions. Paytrail Plc is shown as the payment recipient on the bank statement or credit card invoice and transfers the payment to the vendor. Paytrail Plc is a licensed payment institution. If you have any complaints, we ask you to contact the product supplier as a first priority.

Paytrail Plc
Innova 2, Lutakonaukio 7
40100 Jyväskylä


Products are delivered within two working days of receiving the order. SP-FS has the right to deliver the products in more than one delivery. The customer must immediately notify of an incomplete delivery, a faulty product or if a product has been lost in transportation.

Right of return

You have the right to return the advent calendar within 14 days. The right to return the calendar only concerns unused, saleable calendars still in their original packaging. Customers may not return products without first contacting the online shop. Please include the original order number, your name, your contact details and your bank account number for a possible refund in the return package. The customer shall bear the costs of the return.

The return address for products is:
Suomen Partiolaiset – Finlands Scouter ry
Töölönkatu 55
00250 Helsinki

Other information

SP-FS shall have the right to change these terms and conditions unilaterally. By using the service, the user accepts the terms and conditions of the service in force at the time in question.

SP-FS shall not be liable for any delays caused by force majeure or for any indirect damage due to the faulty condition of the products or delayed delivery.